You’re in luck – you can order any e-conolight products, any time, on our website. Or, if you’d prefer to call in and speak to a customer service expert, please call us at 1-888-243-9445. We’re here Monday-Thursday 6:30 AM-5:30 PM CT, Friday: 6:30am - 5:00pm CT.
Oh, and if you’re planning on ordering replacement lamps, make sure to double-check the lamp type, size, and wattage first. Also, for specific applications, checking the correct voltages that you’ll need will help save you tons of time in the long run.
Para espanol: 1-888-243-9339
If only some of your items are in stock at the time you place your order, your entire order will be rescheduled to ship when backordered products become available, they’ll ship out to you via ground shipping service, at no additional charge.
Orders received before noon CT during normal business hours, on in-stock items, are shipped from the Midwest on the same day. You can expect delivery within 3-7 business days depending on your location. Larger orders may ship via common carrier and require you to be responsible for unloading.
Please call 1-888-243-9445 if you require expedited service.
We charge state sales tax on all orders. (We know; we hate it, too) You can submit a tax-exempt order, but to do that, we’ll need a valid Sales and Use Tax Exemption Certificate. Send your certificate to taxcertificates@creelighting.com, Or, if you want to mail or fax it:
Once your certificate is reviewed and approved, we’ll remove sales tax from your grand total. After that, your order will be charged and shipped. Still have questions? Our customer service professionals love those. Give ‘em a ring at 1-888-243-9445.
We accept Visa, MasterCard, American Express and Discover Card for all prepaid orders. To apply for NET30 terms, please submit the appropriate Credit Authorization Form.
All product prices, including promotional offers, are subject to change, and exclude shipping, handling and state sales tax.