Give us a ring. Or an e-mail. Your choice.

Our folks talk lighting all day, every day, because we love lighting. You might share that love, but for the moment, let’s address your issue. Follow our handy guide below, so we can get you to the right place.

When To Call Us:

  • - If you need to cancel an order or change an item on your order - please call us as soon as possible. Cancelling or changing an order once processed isn't guaranteed. Our warehouse teams work fast to fill your orders and get them out the door ASAP.
  • - For any questions, concerns, order-placing, or light conversation, call us at 1-888-243-9445, Monday – Thursday: 6:30am - 5:30pm, Friday: 6:30am - 5:00pm CT. Add us to your Contacts List for some speed-dial goodness.

  • When to Send Us An E-mail:

    • - To submit a Warranty Claim, request a return or replacement, please complete this form
    • - If you like sending e-mails instead of calling
    • - Request a quote
    • - Request a fixture schedule
    • - Send application photos
    • - Purchase order processing
    • - NET30 Terms status updates
    • - Requests to forward an email to a specific customer service representative

    When to Fill Out the Contact Form Below:

    • - To submit a Warranty Claim, request a return or replacement, please complete this form
    • - If you like filling out contact forms instead of calling
    • - Questions about your order (Tip: You can check the status of your order 24/7 here.)
    • - Pricing and availability
    • - Request spec sheets or installation instructions (Tip: These can be easily found on applicable product pages under "Guides & Info".)
    • - Questions about fixtures or electrical supplies
    • - Catalog or e-mail subscription management



    For Tax Exempt questions, please contact Tax Exempt Sales Customer Service